What's Your ONE Thing?

Uncategorized Mar 13, 2019
Photo credit:  Wesley Wiley

On the way home from a recent business trip, I had some time to kill between flights.  While wandering aimlessly through the Hudson Newsstand, a book caught my eye.  I had seen it many times before, but it never spoke to me until that moment.

It was Gary Keller’s (of Keller-Williams Realty fame), The ONE Thing.  It is how he discovered that when he narrowed his focus to one thing, it was often wildly successful when it varied- so did the results.  As a big-time advocate for emulating success, he had my attention.

The book asks a simple question, “What is The ONE thing you can do in your life and work, that by doing it would make everything else easier or unnecessary.” 

Wow! As an “army of one”, there are so many things to do each day, how do I choose just ONE?  Like a prospect given too many choices, my mind went blank. 

He adds, “It’s not that we have too...

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How is Your Social Marketing Strategy Working Out For You?

Uncategorized Mar 13, 2019

Are you achieving your marketing objectives?

We used to rely on newspaper ads, yellow pages listings and bus benchmarketing.  We now turn to the wide world of social and online marketing to boost our biz.

Whether your goal is to increase brand awareness, influence travel decisions or to reach out to potential new clients, social marketing strategies are always evolving.

I have invited my friend and collaborator, Catherine Heeg to help you to tap into the immense power of social ads and the subsequent understanding that comes with social analytics measurement.  This is key to meeting your marketing objectives.

Here are two takeaways that will give you a definite edge.  Click here to learn more:

https://www.cmsspeaking.com/2-tips-for-a-better-social-strategy-ads-analytics/

P.S.  I will be at the Travel Agent Forum in Las Vegas next week signing copies of my best selling book, Get Your S.H.I.P. Together - The Wealthy Travel Agent Guide to...

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Take Control of Your Sales!

Uncategorized Mar 06, 2019

I often discuss the importance of “control.” Without it, your life, your work, is being dictated by someone else.  Unfortunately, this is how most people operate.  Let’s face it, there are a number of things outside of your control, things you can’t do anything about, so stop worrying about them. 

You can’t control your competitors. You can’t control trade with China.  That doesn’t mean not being cognizant of them.  It does mean being laser-focused on two things that are 100% within your control. 

  1. You control what you sell.

Let’s be honest, almost every supplier, is a preferred supplier with a consortium or host agency.  But that doesn’t mean every preferred - is preferred with you.  You should limit what you sell and choose your own from within their list.  This is who you are committed to selling first.  It may be because of your experience with the product, higher...

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Five Essentials for Creating a Thriving Travel Business

Uncategorized Feb 21, 2019

For many years, I counseled travel business owners from the comfort of my corporate office.  I didn’t have to worry about paying the bills, I doled out advice and collected my salary.  That all changed three years ago when I made the leap back into home-based business ownership.  It was baptism by fire!  I had to adapt rather quickly.  Five things come to mind that helped me to thrive in this environment.

  1. Manage financial risk.

In the corporate world, risk management is about minimizing the negative impact of financial and managerial decisions. Most are made by committee or die a slow death from analysis paralysis.  In my new world as Founder & Chief Commode Cleaner, that risk translates into overhead.  I have learned to ask myself, “Is this an investment or an expense, and more importantly - will I use it.  Many of the tools are available via monthly subscription such as Office 365, Go-to-Webinar, and Clientbase.  These...

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Three Ways to Stick to Your Resolutions

Uncategorized Feb 06, 2019

Each New Year, we go through the time-honored tradition of making resolutions.  Health clubs, Jenny Craig, and similar organizations spend virtually their entire marketing budgets between December 26-January 31.  Why? Because most resolutions involve losing weight or quitting a habit.  They have tiny window to take advantage this opportunity since statistics show we tend to abandon our resolutions by mid-February only to fall back into our same old routines.

May I suggest a different approach to goal setting?  This is one I have practiced with great success for a number of years.

  • Set personal goals on your birthday. I have found this to be very powerful.  Think about it.  You plan to retire or have a net worth of your choosing by a certain age.  For my fiftieth birthday, we rented a home on the water in Nassau Bahamas – one of my favorite places in the world.  That morning, as I sat alone on the deck watching the sun rise, I reflected...
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Dig Deep - Do You Really Want It?

Uncategorized Feb 01, 2019

I am often asked about how I have been able to enjoy such a long and diverse career (agency, consortia, supplier, and now as a business adviser) in the travel industry.

The answer is simpler than you might expect.  For me, it boils down to these three things.   

  • You have really to want it!

I really wanted to work on cruise ships, so I did.  I really wanted to start a travel agency, so I did.  I really thought it would be fun to work for a consortium, so I did (and it was so fun – I worked for two).  I really thought it would be cool to be a sales executive for a cruise line, so I did (and it was).  I really wanted to give back by coaching professional travel advisers and agency owners to become more successful in business and in life, so I did.

And I just as important – I figured out how to get them.  If you really want to get new clients, you need to be willing to do whatever it takes, even if it means stepping out of your...

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What's Holding You Back?

Uncategorized Dec 31, 2018
 

SUCCESS is a result of knowledge, preparation, and action.  But you already know that.  So what's holding you back?

Mindset plays a big part, but in the end, it is really the lack of action that causes failure in both life and business.

Isn't it time to take control of your business?

Seriously, why let others tell you what to do and control your success?

If you will let me, I can help you.

I have "walked" in your shoes -literally.  Our programs are action based and on my first-hand experience as a travel professional and business owner who built a multi-million dollar company from the ground up.

How did I do it?  I took control and never looked back. 

I stopped letting people dictate to me how to run my business.

  • You don't have to be the cheapest price!
  • You don't have to be available 24/7!
  • You don't have to spend a fortune on marketing!
  • You don't have to deal with the "tire-kickers"!

YOU CAN DO WHATEVER YOU WANT!

I...

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Too Many Cooks in the Kitchen!

Uncategorized Dec 11, 2018

After a recent web training that I conducted on how to jump-start sales in 30 days or less, I received an interesting email from a home-based adviser who I will call “Bob” (not his real name).

Bob is currently participating in a mastermind program with a well-known industry coaching group, a marketing program with another industry coach, AND… an outside business coach to build “funnels”.  For those of you who are counting, that’s three different business coaching programs.  Now a frustrated Bob contacted me wanting to know, despite all this expertise, why he still wasn’t selling anything.

In my own coaching practice, I don’t normally work with people just starting out in the business, but he sounded so desperate, that I agreed to a thirty-minute call.

He said that one coach was telling him to be a generalist, another to be a specialist.  One said that you can’t make any money selling the Caribbean (to which I...

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Who is to Blame?

Uncategorized Oct 29, 2018

I was perusing one of the many travel agent forums on Facebook, when I came across a post (since deleted) by a woman who had joined the industry six months earlier and was blaming her marketing and host agency because she has yet to make a sale. 

It quickly garnered over a hundred comments, many from other “host bashers” who took similar time to make their first sale.  While this is unfathomable to me, I understand where they are coming from – sort of. 

It’s no secret, most join our industry because they like to travel, and they like to take care of others.  I haven’t met too many people who actually got into the business to sell something. 

But that’s what we do.  Like it or not, we get paid when and only when we sell something, so doesn’t it make sense to focus on the skills and activities that will produce these repeatable results?  If not, you are probably in the wrong business.

Understand, Sales and...

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Think and Grow Rich - The Timeless Lesson of Specialization!

Uncategorized Sep 24, 2018

Think and Grow Rich -Timeless Advice

I was in the second grade when our old black and white television broke.  It stayed that way for over three years.  My parents told us we were watching too much tv (sound familiar), however, the reality was we were too poor to have it fixed or replaced.  As a result, I became a voracious reader – a habit that continues to this day.

It was around this same time my grandfather gave me a book that would influence the rest of my life. It was an original, well-read, 1937 copy of the now classic Think and Grow Rich by Napoleon Hill.  If you are not familiar with it, look it up.

I was not a good student by any stretch of the imagination, I bored easily and dropped out college to follow my passion – scuba diving. I was hired as a diver on a cruise ship.  A couple of years later, I moved into the Pursers office.  It was a decision that would change my life forever.

It was here that I soon discovered many of the...

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